Our Privacy & Ethical Policy

PRIVACY POLICY:

Green Bear UK is committed to protecting your privacy. This privacy policy explains what information we collect about users of our web site and describes how we will use it. We will treat that information in accordance with this policy, current legislation and best practise. We use secure server software (SSL) to protect your data.

What information do we collect?
Green Bear collects the following:

• Details you provide on registration
• Information we learn about you from your use of our service
• Data gathered from your visits to the site and other sites accessible from our web site
• Information about the transactions you undertake
• Details of the payment cards you use are held by the bank server not Green Bear UK server for extra security.

We may collect additional information:

• In connection with your participation in any promotions or competitions offered by our web site.
• Provided by you when submitting a customer review.

Please tell us immediately if any of your personal details (name, address etc.) change, so that we can ensure our records are kept up to-date.
What do we do with the information we collect?

• To manage your account with us
•  to process you orders
• authorise and process payments
• communicate with you about orders, items and promotional offers,
• For administering membership of our service

Marketing

We may use your information to notify you about changes to the functionality of our web site, send you offers or information which we think you may be interested in. We may contact you by email, post, SMS or fax. If at any time you decide you no longer want to be contacted by us or to receive offers and information from Green Bear Pure and Natural Products, please send an email to info@green-bear.co.uk with the subject "PRIVACY" and we will remove you from our lists.

Disclosures of your information

We will not sell, trade or rent information about you to others.

Transferring information overseas

We will not transfer your information outside the European Economic Area.

What about Cookies?

The Privacy and Electronic Communications (EC Directive) Regulations 2003 - This Web site uses session cookies to allow you to carry information across pages of our site and avoid having to re-enter information in some areas and assist you with information on your previous visits. These cookies expire at the end of your visit to our Web site. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.

To find out how to enable / disable cookies see http://www.allaboutcookies.org

Security

As required by the Data Protection Act 1998, we follow strict security procedures and take appropriate measures to ensure that the information about you is not damaged or destroyed, or disclosed to a third party without your permission and to prevent unauthorised access to it. This means that we may require you to co-operate with our security checks before we can disclose information to you.

We may disclose your personal information to third parties when specifically required, in order to carry out technical, logistical or other functions on our and your behalf (including processing your order and any credit or debit card payments, marketing and delivering your order) or where we are obliged or permitted by law.

General

• By supplying us with your personal information, you are consenting to us using your personal information in accordance with this privacy policy.
• Green Bear UK Privacy Policy is subject to its terms and conditions herein

Access rights

You have the right to access the personal data that is held about you and to have any inaccuracies corrected.

ETHICAL POLICY:

Ethical, Sustainability & Environment Policy

Green Bear Commitment to the future

We are always striving for ways to reduce our impact on the environment, helping our customers in the same task. By producing our own brand “Green Bear” cleaning products (in the Netherlands “Groene Beer”), we can not only control and police its content but, more importantly, develop and improve the product constantly to be more efficient and cost effective for the money spent. This in turn improves the carbon footprint.

Having our brand used by the trade and public for over 16 years, we have been able to pool all the feedback regarding improving the Green Bear & GBPro registered brand to reach the high standard of today. Proving that there is no need for chemical or toxic cleaners anymore and going green and Eco friendly is affordable if you do it with us.

Achievements to-date:

Manufacturing:

GBPro Cleaning paste is manufactured with a Zero Carbon footprint. Utilising Solar & wind energy, Electric vehicles solely charged within the plant using natural energy. All other products Produced with renewable sources from wind Energy with overspill returned to the grid. The very good relationship with our manufacturer has been since 2009, therefore, very experienced, reliable and trustworthy in its development of our Green Bear GBPro products.

Products:

Concentrated Eco & Accredited with the Ecolabel. Using plastic bottles & containers that are recyclable and all manufactured within the UK, making them more sustainable and economic. All cleaning products are developed under our brand to be Non-Toxic, non-combustible and Non-hazardous to the environment.

Office & Warehouse:

LED Daylight panels with sensor lighting therefore no wastage with lights on needlessly. LED Daylight panels use 80% less energy than standard lighting. Green Bear UK are now using 68% less energy since 2020. Our floor Lino in the toilets is made of recycled Plastic, hard wearing and easy clean. Floor & Ceiling insulated with new UPVC secured double glazing.

Company Accreditation for Green Ethos:

Ethical Good Shopping Guide accreditation certificate each year since 2021 – Green Bear was established in the UK in 2008 and started in the Netherlands before in 1994 with our sister company in the Netherlands, long before it was popular to be Eco Friendly, developing our products constantly to achieve the level of today.

Packaging:

Using recycled plastic for our Mailers that can be recycled again. Recycled Carboard boxes and cardboard boxes that are easily recycled. Recyclable Paper Tape with biodegradable gum. All our packaging where possible is recycled, compostable and environmentally friendly.

Couriers:

DHL who has a carbon offset and sustainable policy. By 2025 DHL are striving to achieve 70%Zero Carbon emissions with first and last mile pickup and delivery. UPS; increasing carbon offset with wastewater treatment and reforestation.

About:

We are a family run business, employ our staff from the local community and allow them flexible work practices, to fit with their home life. Staff can also be involved in decision making from product development to sales. We expect the same of all our suppliers to practice fair employment practices.

Support:

Giving active real time support on site or any other time. Advising on how to get the best out of our product and more importantly, the most cost-effective way to use the products as we believe “Eco” stands for Economical as well as Eco friendly.

Intent:

• We intend to continue our strong, close relationship with our laboratories and manufacturers with this partnership we have the potential to reduce impact in your homes and businesses, by bringing our outstanding products to you, the customer. All our other products are sourced and purchased directly from the manufacturers with no third or fourth parties’ involvement.
• We will continue to innovate and develop our own brand and products to reduce the impact of CO2 and Emissions.
• By increasing the use, where possible, recycled packaging to reduce Landfill.
• We promise to conduct the running of our business in an Ethical, sensitive and responsible way, including the actions taken by us as a company and with our sister company Groene Beer in The Netherlands.
• To contribute to the education of the public and Trade on all our product range including related information in natural eco-friendly tips and advice wherever possible via our website, Newsletters, Blogs and Media Posts.
• Encourage our manufacturers to source our raw materials and manufacture products in an effective, ecologically sustainable and economical manner. Adhere to good environmental standards for all processors of raw materials used by us, disposing sensibly of waste in as ecologically friendly way as possible and not testing any products on animals.
• To support responsible, fair and sustainable trading practices.
• We will avoid business practices that cause long-term damage for short-term gain.
• Strive to be proactive in setting new high standards and benefits for our customers. Green Bear UK Limited aims to comply with and if possible, further exceed existing environmental and legislative requirements at all stages of its business activities and operations. Where possible, increasing personal human interaction with clients and customers.

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TESTING POLICY:

Ster Manufacturing & Green Bear UK Ltd (GBPro^®)

Cruelty Free No Animal Testing Policy

Ster Manufacturing of GBPro for and on behalf of Green Bear UK Ltd (GBPro) is committed to a cruelty free no animal testing policy. This means we have the appropriate mechanisms in place to ensure that no animal testing has ever been used in the creation or extraction of our product ingredients or in the manufacturing process of our products. This policy also extends to not using any animal derived ingredients in our products.

Ster (GBPro) products are only ever tested on humans and follow EU legislation in the production of our products. Ster have many certified products that comply to the EU Ecolabel which covers ingredients, testing and manufacturing which each and every batch must be signed off.

Ster will not purchase any raw materials or ingredients from any third party supplier who has been party to animal testing since the fixed cut-off date of 11th March 2004. If we ever found that any of our ingredients did not comply we would find an alternative supplier, alter our formulation to make it compliant or if not, remove the product from our range entirely.

Ster will only work with distributors who affirm that they will not conduct, commission, or be a party to animal testing, nor allow animal testing to be performed by or for submission to regulatory agencies in order to distribute our products in foreign markets. Ster will not export its products to any country which requires animal testing by law. We work closely with our industry and the scientific community around the world to actively support our industry's sharing of scientific data and to support and fund research programs to develop and validate non-animal alternatives for product testing.

* Independently verified by “International” Investigation of Cleaning products Laboratories,

Amsterdam, Netherlands; Registration number: AMS 1234-9876